# Customize

The Customize menu allows you to customize all the messages your bot automatically provides (greeting, ticket created, and ticket closed), as well as the topic colors on your group.

# Variables and HTML Styling

In the Greeting Message, Ticket Created Message, and Ticket Closed Message sections, you can use the following supported variables and HTML tags.

# Supported Variables

Variables	Output
`{first_name}`	John
`{last_name}`	Doe
`{username}`	JohnDoe

Note

We recommend using the {first_name} field, since Telegram users are only required to provide their first name; all other fields are optional.

# Supported HTML Tags

HTML Tags	Output
`<b>Bold</b>`	Bold
`<i>Italic</i>`	Italic
`<u>Underline</u>`	Underline
`<s>Strikethrough</s>`	~~Strikethrough~~

Note

You can also use supported HTML tags nested within each other.

# Greeting Message

Below, you can view the default Greeting Message.

<b>Hello {first_name} 👋🏻</b>

Thank you for choosing our service. If you have any issues or questions, feel free to send us a message!

To edit the Greeting Message, send your text as a reply to the message below, then click Continue.

Note

For 💎 Plus users, the 🤖 Powered by superiorbot.io text is automatically removed. It remains visible for 🚀 Pro users.

# Ticket Created and Closed Messages

Below, you can view the default Ticket Created and Closed Messages.

Your ticket has been successfully created, please wait for a reply.

Your ticket has been successfully closed. If you need further assistance, feel free to send a new message.

To edit the Ticket Created Message, send your text as a reply to the message below, then click Continue.

To edit the Ticket Closed Message, send your text as a reply to the message below, then click Continue.

# Topic Color

To customize topic colors in your group, use the menu below. The selected color will automatically apply to all new tickets.

Note

By default, the color is set to bluish. You can customize it before launching your bot.